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Family Voices Resources
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- Fall 2018
- Fall 2019
- Fall 2020
- Fall 2021
- Fall 2022
- Issue 1 2023
- Issue 1 2024
- Issue 2 2023
- Issue 2 2024
- Issue 3 2023
- Issue 3 2024
- Issue 4 2023
- Issue 4 2024
- Spring 2018
- Spring 2019
- Spring 2020
- Spring 2021
- Spring 2022
- Summer 2018
- Summer 2019
- Summer 2020
- Summer 2021
- Summer 2022
- Winter 2018
- Winter 2019
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- Winter 2021
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- Show all ( 13 ) Collapse
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- 1. Introduction and Overview
- 2. Eligibility Details and Steps
- 3. Completing a Functional Screen
- 4. What’s Next After Eligibility
- 5. Developing Your Child's Individual Service Plan
- 6. Your Child's Service Plan: Creating Outcomes
- 7. Covered Services
- Children's Long-Term Support Program: 8. Appealing a Denial
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- Your Voice Counts #1: Introduction to Family Leadership
- Your Voice Counts #2: Being an Effective Advocate
- Your Voice Counts #3: Families Need to be at the Table
- Your Voice Counts #4: Participating in a Children’s Community Options Program Advisory Committee
- Your Voice Counts #6: Overcome Barriers and Get Involved
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- Adult Long-Term Support Programs
- Exploring Self-Employment for Youth with Disabilities
- Financial Planning for Youth with Disabilities
- Healthcare Transition Planning
- Housing for a Young Adult with Disabilities
- Introduction to Integrated Transition for Youth and Families
- Planning for Employment
- Safety Planning for Life in the Community
- Transition for Youth with Mental Health Needs
- Youth Fully Participating and Engaged in Their Community
- A Medical Home: What Should I Expect from My Doctor
- ABLE Accounts
- Are You Tele-Ready? Making the Most of Telemedicine Visits
- Community Connections and Friendship for Children with Disabilities
- COVID Vaccines and Children with Disabilities or Complex Medical Needs
- Creating a Vision for Your Child’s Future
- Early Choices Matter: Children Building Choice-Making Skills
- Finding and Hiring Direct Caregivers
- Finding the Right Doctor for Your Child With Special Needs
- Inclusive Child Care for Children with Disabilities
- Insurance Prior Authorizations
- Katie Beckett Program: A Doorway to Medicaid for Children with Disabilities
- Making the Most of Doctors Appointments
- Medicaid and Non-Emergency Medical Transportation
- Medicaid Coverage for Diapers and Other Incontinence Supplies
- Medicaid HealthCheck "Other Services"
- Medicaid HMO Coverage for Diapers
- Medicaid Personal Care Services
- Medicaid: An Important Program for Children with Disabilities
- Medicaid: Appealing a Denial
- Preparing for Emergencies
- Private Duty Nursing: A Medicaid Covered Service
- Questions for My Health Plan or Insurance Company
- Respite Services for Children with Disabilities
- School and Community Based Therapy Services: Understanding Your Options and Avoiding Insurance Denials
- Self-Determination and Children with Disabilities
- Summer Camps
- Supplemental Security Income (SSI) and Children with Disabilities
- Supported Decision Making for Transition-Age Youth
- Transition - Health Coverage Options for Young Adults
- Wisconsin's Birth to 3 Program
- Wisconsin’s Guardianship Training Requirement: What Families Need to Know
- Working with a Fiscal Employer Agent
- Working with an IRIS Consultant
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- 2017 Listening Session Report
- 2018 Listening Session Report
- 2019 Listening Session Report
- 2021 Listening Session Report
- 2022 Listening Session Report
- 2023 Listening Session Report
- 2024 Listening Session Report
- 2025 Listening Session Report
- Advocacy for Change 2021, Evaluation Summary
- Advocacy for Change 2022, Evaluation Summary
- Shared Participation
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- Birth to 3 Program: Why is a Natural Environment Important?
- Birth to 3 Program: Why is Early Intervention Important?
- Care Map Instructions: Making a Care Map for Your Child
- Emergency Preparedness: Make a Plan
- Medicaid Coverage for Diapers and Other Incontinence Supplies
- Newborn Screening: What if Your Baby's Screening Results are Concerning?
- Newborn Screening: What is Genetics?
- Newborn Screening: What is Newborn Screening?
- Respite Care vs Personal Care: Is there a difference?
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Equity and Diversity
- Connecting with your Child with Intellectual and Developmental Disabilities about Racism, Police Brutality, and Protests
- Racial and Social Injustice (ep. 2)
- Structural Racism, Child Health and the Need for a Racial Equity Lens
- Understanding Racial and Social Injustice (ep. 1)
- Understanding Racial and Social Injustice (ep. 3): Mama’s Circle, Part 1
- Understanding Racial and Social Injustice (ep. 4): Dads' Round Table Talk
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Family Leadership
- Advocacy for Change Institute
- DHS: Statutory Boards, Committees, and Councils
- Find Your State Legislator
- Partners in Policymaking
- Speak Up - Finding Your Voice
- State-Level Committees and Councils
- Wisconsin Family Leadership Institute (WiFLI)
- Your Voice Counts #1: Introduction to Family Leadership
- Your Voice Counts #2: Being an Effective Advocate
- Your Voice Counts #3: Families Need to be at the Table
- Your Voice Counts #4: Participating in a Children’s Community Options Program Advisory Committee
- Your Voice Counts #6: Overcome Barriers and Get Involved
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Family Support
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- Birth to 3 Program
- Birth to 3 Program: Why is a Natural Environment Important?
- Birth to 3 Program: Why is Early Intervention Important?
- Disasters and Emergencies - Keeping Children Safe
- Finding and Hiring Direct Caregivers
- Inclusive Child Care for Children with Disabilities
- Respite Care vs Personal Care: Is there a difference?
- Respite Services for Children with Disabilities
- Tips for Keeping Your Family Healthy this Summer
- Wisconsin's Birth to 3 Program
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- An Introduction to Special Education
- ARC Toolkit to Telling Your Story
- Children's Resource Centers
- Community Connections and Friendship for Children with Disabilities
- Emergency Preparedness: Make a Plan
- Finding the Right Doctor for Your Child With Special Needs
- How to Tell Your Story
- Preparing for Emergencies
- Starting and Sustaining Family Support Groups: Sustaining a Family Support Group
- Starting and Sustaining Family Support Groups: Virtual Support Groups
- Starting and Sustaining Family Support Groups: Where to Begin?
- Summer Camps
- Wisconsin’s Guardianship Training Requirement: What Families Need to Know
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Health Care
- A Medical Home: What Should I Expect from My Doctor
- Care Map Instructions: Making a Care Map for Your Child
- COVID Resource List
- COVID Vaccines and Children with Disabilities or Complex Medical Needs
- Glossary: Health Care Acronyms & Abbreviations
- Insurance Prior Authorizations
- Making the Most of Doctors Appointments
- Nursing Services for Students with Healthcare Needs
- Partnering with Your Child's Provider
- School and Community Based Therapy Services: Understanding Your Options and Avoiding Insurance Denials
- TIPS: Partnering with Your Child's Health Plan
- Youth to Adult Health Transition
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Long-Term Supports
- 1. Introduction and Overview
- 2. Eligibility Details and Steps
- 3. Completing a Functional Screen
- 4. What’s Next After Eligibility
- 5. Developing Your Child's Individual Service Plan
- 6. Your Child's Service Plan: Creating Outcomes
- 7. Covered Services
- Children's Long-Term Support Program: 8. Appealing a Denial
- Children’s Community Options Program (CCOP)
- Early Choices Matter: Children Building Choice-Making Skills
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Medicaid
- Children's Long-Term Supports Program
- Find Your Federal Representative
- Forward Health - Health Care Programs
- Katie Beckett Program: A Doorway to Medicaid for Children with Disabilities
- Medicaid and Non-Emergency Medical Transportation
- Medicaid Coverage for Diapers and Other Incontinence Supplies
- Medicaid Coverage for Diapers and Other Incontinence Supplies
- Medicaid HealthCheck "Other Services"
- Medicaid HMO Coverage for Diapers
- Medicaid Personal Care Services
- Medicaid: An Important Program for Children with Disabilities
- Medicaid: Appealing a Denial
- Private Duty Nursing: A Medicaid Covered Service
- SSI Disability Starter Kit
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Mental Health
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Money Matters
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Recursos en español
Family Voices hojas informativas y boletines en español
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- WITPP 10: seguridad en una vida en comunidad
- WITPP 1: Introducción a Una Transición Integral Para Jóvenes y Familias
- WITPP 2: Jóvenes participando e involucrándose plenamente con su comunidad
- WITPP 3: Transición para jóvenes con necesidades de salud mental
- WITPP 4: Planificación para Conseguir Empleo
- WITPP 5: Programas de apoyo a largo plazo para adultos
- WITPP 6: Vivienda para un joven adulto con discapacidades
- WITPP 7: Planificación para la transición de cuidados de salud
- WITPP 8: Planificación financiera para jóvenes con discapacidades
- WITPP 9: Exploración del trabajo independiente para jóvenes con discapacidades
- Apelación de un rechazo de Medicaid o BadgerCare
- Asociándose con el proveedor de su hijo
- Cobertura de Medicaid HMO para pañales
- COVID y la Seguridad Escolar
- Organizaciones de Wisconsin que ofrecen recursos para familias con niños y jóvenes con necesidades de cuidados especiales de salud
- Preguntas para una agencia de salud mental
- Servicios do terapia
- Vacunas de COVID y Niños con Discapacidades o Necesidades Médicas Complejas
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Telehealth
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Transition to Adult Life
- Adult Long-Term Support Programs
- Creating a Vision for Your Child’s Future
- Exploring Self-Employment for Youth with Disabilities
- Financial Planning for Youth with Disabilities
- Healthcare Transition Planning
- Housing for a Young Adult with Disabilities
- Introduction to Integrated Transition for Youth and Families
- Planning for Employment
- Safety Planning for Life in the Community
- Self-Determination and Children with Disabilities
- Supported Decision Making for Transition-Age Youth
- Supported Decision Making Guide - BPDD
- Transition - Health Coverage Options for Young Adults
- Transition for Youth with Mental Health Needs
- Working with a Fiscal Employer Agent
- Working with an IRIS Consultant
- Youth Fully Participating and Engaged in Their Community
- Youth to Adult Health Transition
- Show all ( 3 ) Collapse
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List of Fact Sheets
Children's Long-Term Support Program: Developing Your Child’s Individual Service Plan
(#5 of 8 in Series)
Reviewed December 2025
The Children’s Long-Term Support (CLTS) Program provides funding and support for families who have children with disabilities so they can care for their children at home and fully participate in their communities.
As a Medicaid-connected program, it’s jointly funded by the federal and state government but administered at the county level. Families typically work directly with a county agency (or their designated program administrator) to apply for and receive CLTS services.
Creating an Individual Service Plan (ISP)
Once your child is found eligible and enrolled in the program, your family will work with a Support and Service Coordinator (SSC) to create an Individual Service Plan (ISP). This plan must be completed within 60 days of being enrolled in the CLTS Program.
A complete ISP has two documents. Your CLTS Program may use these forms, or they may use local forms that contain the same information.
- Individual Service Plan – Outcomes: This form lists all the goals or outcomes your team has decided on.
- Individual Service Plan: This is your detailed service plan.
The ISP identifies things that the CLTS Program may pay for and outlines the programs or services the SSC has identified for your child to participate in over the next year. It may include both formal and informal programs and services that are provided by your child’s school or medical providers.
Tip for Families
Your child’s ISP will be reviewed and updated at an annual visit with your Support and Service Coordinator (SSC), but you can request changes or additions at any time. Contact your SSC if you need to update your child’s ISP when you feel it’s needed.
Your Input Matters
Your family’s input is critical in creating the ISP. Your ideas, suggestions and points of view are used to identify and prioritize the services your child and family need most.
The Deciding Together Guide in the ISP Discussion
Your child’s ISP is based on your child’s long-term and short-term needs and goals. Think about your child’s best life and let that be a guide while talking through an ISP—What would help your child enjoy activities, build relationships and learn new skills? See the Deciding Together Guide and Deciding Together: What It Is and What It Isn’t to better understand this collaborative process.
Your Child is Important in the ISP Discussion
As much as possible, your child needs to be part of these talks. Encourage them to offer their input on goals for the next year. You can offer some examples or choices so their personality shows in the ISP. As your child gets older, they can be more involved in this process. This is a great opportunity to model self-advocacy and for them to have more control over the programs and services that impact their life. To learn more about teaching choice-making and independence, see the Family Voices Early Choices Matter resources including videos and worksheets for families.
Parental Payment Fee and Your Child’s Plan
Some families may pay a fee, or parental payment, to participate in the CLTS Program. The fee is based on your family’s income and the CLTS-funded services included on your child’s ISP. The parental payment is usually a percentage of the total cost of the ISP. If your family qualifies for some programs like Foodshare, BadgerCare Plus or SSI, no parental payment fees will be due. Your child’s SSC can answer questions about the parental payment and you can learn more at dhs.wisconsin.gov/clts/waiver-costs.htm.
Focus on Goals
As you create your child’s ISP, it’s important to think about goals or outcomes first and then think broadly and creatively about how to meet them. We encourage families to focus on goals first, and less on a specific item or service. For example, focus on the problem you’re facing like keeping the child from leaving your yard. Be open to exploring and discussing multiple possible solutions. Remember that every item that’s approved must support the stated goal or desired outcome for your child. See Creating Outcomes for more details on this process.
While there are limited funds and resources for any program, your role as a parent/guardian is to focus on goals and outcomes for your child. As you work with the Service Coordinator, you can review all items and services that have been identified and then prioritize these needs. Think about what is most important for this year, and what you might think about in future years.
Examples of What You Might Include in an ISP
Outcome #1 Keep Your Child Safe Outdoors: You want your child to play in the backyard with her siblings.
- Step back and ask: “What do we want to accomplish?” If your outcome statement is, “We want to keep my child safe and play outdoors with his siblings,” you can work with your SSC to think about adaptive equipment or home modifications that might get you to your goal. It might be a fence, a wander alarm, or another item that will keep your child safe and able to be outside with their siblings, but we encourage families to be open to having a conversation with your SSC about creative solutions.
Outcome #2 Make New Friends and Spend Time with Peers During the Summer: You want your child to be with other children their age and stay active during the summer.
- Step back and ask: “How can my child be in an inclusive summer program that allows them to make friends and participate in activities with their peers?” With your SSC’s support, you might look at camps and other community-based or school-based programs. Once you together decide on the best solution, tuition for that program can be part of your child’s ISP, with the CLTS program paying directly for the activities or camps.
Outcome #3 Make Our House Wheelchair Accessible: Your child uses a wheelchair for mobility and is getting too heavy to carry up the stairs into your house. You need a way to get your child in and out of your home safely.
- Step back and ask: “How can we make our home accessible so my child can independently get in-and-out of the house?” You and your child’s SSC will discuss ideas for making your home wheelchair accessible. One of the solutions might be a ramp in your garage, at your front or back door, or an elevator lift. With recommendations from your SSC or a contractor who specializes in home modifications, you might be asked to obtain multiple quotes. If approved, the cost of home modifications or equipment would be added to the ISP.
Resources
The CLTS Program Participant and Family Handbook offers explanations of all topics related to the CLTS Program and where to learn more if your family has questions.
INFORMATION AND RESOURCES
Wisconsin Wayfinder: Children’s Resource Network, 877-WiscWay (877-947-2929): Wisconsin Wayfinder offers families one name and phone number to find services for children with special health care needs. Wayfinder connects you to a resource guide at one of the five Children’s Resource Centers in your area.
Do you need a resource in another format or a printed copy? Contact Lynn@fvofwi.org.
Family Voices of Wisconsin, 2020© | familyvoiceswi.org
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